Time and time again, both in comments on PCT articles and in other discussion forums, I see that large corporations are accused of only being interested in profit and not caring about the health or safety of their customers. This seems to be a default position by many who simply don’t like “big business”, so any ridiculous claim can be made with impunity, despite the total lack of evidence to substantiate the claims made. It is also a default position by some who own small businesses and wish to claim some mythical moral high ground over large businesses.
So it is interesting to note that one of the biggest, baddest businesses of them all in cosmetics (Proctor & Gamble) have just announced a voluntary product recall of one of their Oral B mouthwash products.
This recall is based on the discovery that a batch of product at the manufacturing site was out of specification due to the presence of the bacterium Burkholderia anthinia, an organism normally found in water and soil. According to the company, the majority of the population are unlikely to be adversely affected by this contaminant organism, although it could be dangerous for people with seriously compromised immune systems. Despite the relatively low risk, based on the relatively small number of consumers who could be affected, the company is going to great expense to recall all stocks of that specific product from Canada, China, Chile, Columbia and Mexico, and the manufacturing plant is closed down until the source of the contamination is identified and eliminated.
There is no indication of the total cost to P&G of this exercise, but it has been reported that, in Mexico alone, 600,000 bottles of product have been recalled. It may be estimated that the final cost to P&G will be in the region of hundreds of thousands of dollars, if not millions.
Yes, big business is evil; they really don’t care about their customers in the slightest. Profit is everything . . . . .